State Farm® Insurance Agent Eric Ortego
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ashley Newsome
August 18, 2025
5
out of
5
rating by Ashley Newsome
"Eric was able to get me a much lower rate then I had 👌"
We responded:
"Ashley, Thank you for the positive review of our office. We hope to have you as a valued customer for years to come!"
Parker Snead
August 15, 2025
5
out of
5
rating by Parker Snead
"Eric’s office was super helpful in helping me understand what coverages I needed. His office was quick to answer questions and made switching providers easy!"
We responded:
"Parker!! Thank you for the positive review of our office. I trust that Jake did a great job explaining coverages and making the decision easy!"
Jerrel Martin
August 15, 2025
5
out of
5
rating by Jerrel Martin
"Eric Ortega’s StateFarm team have been amazing with helping my sister and I combine all of our vehicle insurance and renters insurance with great rates and discounts. I was even having issues with my app and Eric was very hands on with me resolving the problem and he even checked on me later making sure it was still working properly. Their customer service is phenomenal."
We responded:
"Mr. Jerrel, Thank you for your thoughtful response. It was great meeting you this morning and we hope to have a long relationship with you and your family!"
Claire Soileau
August 9, 2025
5
out of
5
rating by Claire Soileau
"Eric and his staff are the best!! They are very knowledgeable, professional and thorough! I will continue to use them for all of our insurance needs! 10/10!!"
We responded:
"Thank you so much for your review! We're thrilled to hear that Eric and the team provided knowledgeable, professional, and thorough service. We look forward to assisting you with all your insurance needs in the future! "
Christine Slaven
August 8, 2025
5
out of
5
rating by Christine Slaven
"I will definitely continue to deal with Eric and his wonderful staff. From the minute I walked in the door I felt like I belonged there. They made me laugh and answered all my questions in terms I could understand. Will definitely continue with the agency."
We responded:
"Thank you so much for your review! We’re delighted to hear that you felt welcomed and comfortable from the moment you walked in. Eric and the team always strive to make our clients feel at home while providing clear and helpful answers. We truly appreciate your trust and look forward to continuing to serve you! "
Barbara Kaveski
August 8, 2025
5
out of
5
rating by Barbara Kaveski
"Mr. Ortego did an awesome job answering all my questions. He went back and looked through y file and made sure everything was what is was supposed to be. He actually made me feel like he cared and that I was not just another customer. Definitely will be staying with him."
We responded:
"Thanks so much for the great review! We’re really happy to hear that Eric took the time to go through everything and made you feel like more than just a customer. We appreciate you sticking with us and look forward to helping you out for a long time! "
Skylar Ortego
August 8, 2025
5
out of
5
rating by Skylar Ortego
"Eric and his staff helped me tremendously. He took time to listen to my concerns and answered them very professionally. I am definitely going to keep my coverage with him and will continue to recommend him to everyone looking for insurance."
We responded:
"Thanks a ton for the awesome feedback! Eric and the crew are super happy to hear they could help and answer your questions. Really appreciate you sticking with us and spreading the word. We’ve got your back whenever you need us! "
Nicholas McGill
July 31, 2025
5
out of
5
rating by Nicholas McGill
"Jake really helped me out. He’s like a good neighbor!"
We responded:
"Thanks a bunch! Jake’s happy to help—you can always count on him like a good neighbor. Just give us a shout anytime! "
John Calvert
July 31, 2025
5
out of
5
rating by John Calvert
"I can rest easy now that Jake has helped me find a plan that covers my car and doesn’t break the bank! He was very attentive to my request, and was honest with me throughout our time searching for a plan. He originally reached out to me a couple months ago, before I termed out of my last plan, so I told him to call me back around the time I would need to renew. It felt like a godsend when I saw his voicemail saying he had multiple plans ready for me to look at before I renewed with my old insurer (which was getting to be too expensive). With my busy work schedule and little time to search on my own, I more than likely would’ve ended up with less coverage while also paying ~$85/month more! All in all, Jake provided a personable experience and I look forward to using him for any insurance needs going forward!"
We responded:
"Thank you so much for your review! I’m glad Jake could help you find a plan that fits your needs and budget, especially with your busy schedule. It means a lot to know that Jake's attentiveness and honesty made a difference in your insurance experience. We look forward to assisting you with any future insurance needs. Thanks again for trusting us! "
Chris
July 31, 2025
5
out of
5
rating by Chris
"Thank you for your excellent service, patience and consideration of my insurance needs. Jake was very helpful and professional."
We responded:
"Ms. Christine, Thank you so much for those comments! Jake is such a wonderful person and we are happy you got to experience him and his work!"
Rana Azizi
July 30, 2025
5
out of
5
rating by Rana Azizi
"Kaliyah really helped us out with getting our auto insurance in place quickly. I recommend this agency for all your insurance needs."
We responded:
"Hi Rana, Thank you for your kind words! We’re glad Kaliyah was able to assist you promptly with your auto insurance. We appreciate your trust in our agency and look forward to serving you again in the future. Best regards, Eric Ortego State Farm Agency Team"
JET WASH
July 22, 2025
5
out of
5
rating by JET WASH
"Alye and the team at Eric Ortego State Farm have been amazing to work with. Their customer service is top-notch, and they’re incredibly knowledgeable. They helped me set up my life insurance policy and also made it easy to get coverage for my UTV and camper. I highly recommend them—great people, great service, and great advice!"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Alye and the team were able to provide you with excellent service and helpful advice. It’s our goal to make the insurance process as easy and straightforward as possible, and we’re glad we could assist you with your life insurance, UTV, and camper coverage. Please don’t hesitate to reach out if you need anything else in the future—we’re always here to help! "
Janell Fields
July 22, 2025
5
out of
5
rating by Janell Fields
"Awesome customer service! They go above and beyond to meet your needs."
We responded:
"Thank you so much for your wonderful feedback! We’re delighted to hear that our team went above and beyond to meet your needs. Providing exceptional customer service is our top priority, and your kind words mean a lot to us. If you ever need assistance in the future, please don’t hesitate to reach out! "
Alye Fitch
July 22, 2025
5
out of
5
rating by Alye Fitch
"Eric and his team are very attentive and great at what they do! They will go out of their way for you no matter what! They make the insurance process super easy and make sure that you are getting everything you need. Highly recommend!"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Eric and the team provided attentive and dedicated service to make your insurance experience easy and comprehensive. It’s our pleasure to go the extra mile for our clients. Please don’t hesitate to reach out if you ever need anything else—we’re here to help! "
Jake Jackson
July 22, 2025
5
out of
5
rating by Jake Jackson
"Eric’s office helped me save money on my home and auto insurance while making sure I understood my coverages. They made the switch as easy as possible for me and I’d recommend them to anyone in the Arlington/DFW area. 5 stars!"
We responded:
"Thank you for your wonderful feedback! We’re so glad to hear that we could help you save on your home and auto insurance while ensuring you fully understand your coverage. Making the switch easy and seamless for you is exactly what we strive for. We truly appreciate your recommendation and are always here to assist you with any future insurance needs. Thanks again for the 5 stars! "
Kaliyah Jackson
July 22, 2025
5
out of
5
rating by Kaliyah Jackson
"I’ve had a great experience with Eric Ortego State Farm! The team is professional, helpful, and always quick to respond to any questions I have. Highly recommend them for anyone looking for reliable insurance help in the DFW metroplex."
We responded:
"Thank you for your kind words and recommendation! We’re delighted to hear that our team has been professional, helpful, and responsive throughout your experience. Providing reliable insurance support to our clients in the DFW metroplex is our top priority. Please don’t hesitate to reach out if you ever have more questions or need assistance in the future! "
Coti Roussel
July 22, 2025
5
out of
5
rating by Coti Roussel
"Eric and his staff are one of a kind. The customer service is unmatched. I highly recommend them. You will be in great hands!"
We responded:
"Thank you so much for your kind words and high recommendation! We’re honored to hear that you feel our customer service is unmatched. It’s our pleasure to provide you with the best care possible, and we’re always here to support you. You’re truly in great hands with us! "