State Farm® Insurance Agent Eric Ortego
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Juan Mendoza
July 31, 2026
5
out of
5
rating by Juan Mendoza
"Hector helped me me get an insurance quote within 10 minutes. He was very knowledgeable and made it easy for me to"
Guadalupe Moreno
July 25, 2026
5
out of
5
rating by Guadalupe Moreno
"I just want to say thank you to Hector Castro with Eric Ortego State Farm, for helping me with getting coverage on my vehicles in a day in a half but that was because of me I’m always busy at work and he took time of his weekend to finish the deal. I recommend Hector to anyone getting new insurance replacing insurance or just looking for a better deal, if you need insurance call Hector he will take care of you.
Guadalupe Moreno F."
We responded:
"Guadalupe,
Thank you for the Five-Star review of Hector and how he was able to help you out. Very often, Hector goes out of his way to accommodate our customers and I am very happy to hear that this happened over the weekend. 😊"
josephus rodgers
July 24, 2026
5
out of
5
rating by josephus rodgers
"Fanny was the greatest agent i have experienced in a long time. Very quick and very professional."
We responded:
"Josephus,
Thank you for the Five-Star review of our office and your experience with Fanny! She has been so great with our customers from her professionalism to her patience with everyone she works with."
Serena Salas
July 24, 2026
5
out of
5
rating by Serena Salas
"Fanny was pleasant to work with was able to match my coverage and save me more than half on car ins. Thank you Fanny!"
We responded:
"Thank you for the five star review of our office and service Provided by Fanny! She has been great with our customers, so we are glad to hear you were able to experience that first hand."
SHARK BRITE
July 23, 2026
5
out of
5
rating by SHARK BRITE
"Hector was professional, courteous and quick. Im glad I called and got him as a Representative!"
We responded:
"Thank you for the five star review of our office and service Provided by Hector! He has been great with our customers, so we are glad to hear you were able to experience that first hand."
Laura Cisneros
July 21, 2026
5
out of
5
rating by Laura Cisneros
"Héctor helped me out and explained everything helped me get a decent price for full coverage."
We responded:
"Thank you for the five-star review of your experience with our office. Hector has been great with our customers, and we are happy that you got to experience that first hand 😊"
Carolyn Smith
July 16, 2026
5
out of
5
rating by Carolyn Smith
"Thank You. Your staff is very polite people and very professional."
We responded:
"Carolyn,
Thank you for the five star review and kind words about our staff! We are thankful for your business 😊"
Mitch Mitchell
July 16, 2026
5
out of
5
rating by Mitch Mitchell
"Very affordable and great informative service!"
We responded:
"Thank you for the five-star review! We are happy to hear that you enjoyed your time working with Fanny and we hope to have you as a customer for years to come!"
Winn D Snow
July 15, 2026
5
out of
5
rating by Winn D Snow
"After a month of comparison shopping, I chose State Farm . i liked how the Emails made me feel. Nothing tricky and straight to the point. The agent ,Eric Ortego, answered my message and with much patients, on HIS part, I am proud to say I am State Farm insured. Thank you Eric. Your ability to communicate with me is highly exceptional skill . This review also must mention an exceptional agent named Kyle. It was his work reaching out to me that started the entire process. His Email did the trick. He was very positive and confident. The day I called he was not in the office. However, Thank you Kyle...AKA Kathryn Hossley"
We responded:
"Kathryn,
Thank you for the five star review of our office. I enjoyed talking with you. You have a great personality 😊"
Phillip Shadid
July 13, 2026
5
out of
5
rating by Phillip Shadid
"Very friendly and professional."
We responded:
"Phillip,
Thank you for the five star review of our office and the help you received from Hector! 😊"
marcus bernau
July 9, 2026
5
out of
5
rating by marcus bernau
"i was looking all over and around and when kyle reached out to me all my problems were solved immediately im so happy that i found great people ready to serve but also slams dunk on the competition thanks again, kyle with Eric & Co. Yall the best. frfr"
We responded:
"Marcus,
We are excited to have you as a customer and hope to have you as one for years to come. Kyle was able to help you out with your auto and life insurance needs. Let us know if you need anything!
Also we love the picture of the GMC Savana!"
Kela K
July 9, 2026
5
out of
5
rating by Kela K
"Erick and his team provided great service very informative caring and helpful."
We responded:
"Thank you for the five star review. This is what we strive to do on every customer interaction. 😊"
Steve Montoya MD
July 6, 2026
5
out of
5
rating by Steve Montoya MD
"Great service"
We responded:
"Dr. Montoya,
Thank you for the Five Star review of our office and the service that Hector provided. 😊"
jessenia campos
July 3, 2026
5
out of
5
rating by jessenia campos
"The office was close, but Eric immediately texted me to get the policy finished"
We responded:
"Jessenia,
Thank you for the five star review of our office. Customer service comes first, so we were happy to help, even though we were closed. 😊"
Ricky Rodriguez
July 2, 2026
5
out of
5
rating by Ricky Rodriguez
"State Farm has many things to offer and discounts , very professional people working there ."
We responded:
"Ricky,
Thank you for the five-star review. We enjoyed helping you out and hope to have you as a customer for years to come"
KEN 10DO
June 24, 2026
5
out of
5
rating by KEN 10DO
"Best price on insurance. Over the phone policy activation was smooth and fast"
We responded:
"Ken,
Thank you for the five-star review of our office and your experience with us. We enjoy hearing that we could help you out on your auto insurance quickly and efficiently. 😊"
marco rios
June 23, 2026
5
out of
5
rating by marco rios
"By far the best experience I’ve had with auto insurance ! Working with Fanny was an ease. She was very professional and polite and straight to the point! Made it hassle free . Great rates too :) Won’t be leaving SF anytime soon Highly recommend"
We responded:
"Marco,
Thank you for the five-star review of your experience with Fanny. She has been great for our office and our customers. We are happy you got to experience that first hand 😊"
Chris Newman
June 23, 2026
4
out of
5
rating by Chris Newman
"They got me a lower rate than I’d been paying so I’m happy with that. She was very polite and professional on the phone."
We responded:
"Chris,
Thank you for the positive review of the services our office provided to you. We are very happy to have you back as a customer and hope to have you for years to come!"
Glenn Sadowski
June 22, 2026
5
out of
5
rating by Glenn Sadowski
"T thank you fanny ur awesome"
We responded:
"Glenn,
Thank you for the five-star review of the services you received with our office. We also think Fanny is Awesome 😊
Let us know if we can help any of your friends, family, or coworker the same way that we helped you!"
Michael
June 19, 2026
1
out of
5
rating by Michael
"I'm not sure how this agency got my number, possibly from a previous State Farm agent I had. I have told them that for one, I do not live in their area and I do not own a car anymore and yet I am still receiving two calls a day from them. If you have to spam call someone without a car, I don't believe all of these five stars reviews are accurate. Edit: I have also never been a client of this particular agency so I believe the other review claiming the spam calls is accurate as well."
We responded:
"Michael, can you please send me an email at eric@ericfromsf.com so that I can remove your from any and all marketing from our agency. We certainly would not be calling you if we knew you did not have a car. Without a first and last name, i am having a hard time looking you up to remove you from our system. "
luis alfaro
June 16, 2026
5
out of
5
rating by luis alfaro
"Fanny is absolutely amazing! I've been with her for quite some time, and she has always gone above and beyond to take care of me. She's incredibly knowledgeable, responsive, and truly cares about her clients. When I heard she was switching agencies, there was no question—I immediately transferred with her because the level of service and trust she provides is hard to find. If you're looking for an agent who genuinely has your best interests at heart and makes the entire process easy, Fanny is the one to call. 10/10, highly recommend!"
We responded:
"Luis,
Thank you for this honest review of Fanny and her value. She is an incredible person that cares about everyone that she comes in contact with. We are very fortunate to have her in our office and for our customers 😊"
Kimberly Velasquez
June 16, 2026
5
out of
5
rating by Kimberly Velasquez
"Kyle was very professional and made my mind to switch companies so easy, he was very complete and thorough to any questions I had I would definitely recommend them 100% no doubt, not to mention I also acquired a life insurance policy and still pay less than what I was paying prior!"
We responded:
"Kimberly,
Thank you for the five star review of our office and your experience with Kyle. It is great to know that he was able to help you out with both auto and life insurance!
Let us know if we can help out any of your friends, family, or coworkers in the same way we helped you out. 😊"
P H
June 13, 2026
4
out of
5
rating by P H
"Hector made shopping for a new policy so easy. He kept following up to ensure I had everything I needed. He was very professional and thorough"
We responded:
"Patricia,
Thank you for the honest review of our office and the services that Hector provided you. Many customers say how professional and Polite he has been when helping them switch over to us. Please let us know if there is anything we can do for you in the future. 😊"
Verdale Goins
June 10, 2026
5
out of
5
rating by Verdale Goins
"Eric was very helpful and gave better coverages less deductibles than the other Insurance companies were showing me for both of our cars."
We responded:
"Verdale,
Thank you for the five star review! We enjoyed working with you and hope to have you as a customer for years to come!"
Colton Robb
June 8, 2026
5
out of
5
rating by Colton Robb
"Kyle was great and made sure I had everything I needed to walk out fully insured. I really appreciate his speed and attention."
We responded:
"Colton,
Thank you for the five star review of our office and your time spent with Kyle. We are happy to hear that he got you set up with everything that you needed for your auto insurance!"