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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tamara Nicolau

December 25, 2025

5  out of  5
rating by Tamara Nicolau
"I love working with Eric's office, the staff is very friendly, helpful and professional. I just moved from GA and Jake made my transition very easy, he also got me a lower payment with more benefits. I am an older person who has dealt with many insurance companies and this is the first time that I felt good about my choice. I would recommend Eric's office anytime."
We responded:
"Ms. Tamara, Thank you very much for your thoughtful review of our office! We really enjoyed working with you and hope to have you as a lifetime customer. 😊"
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RoqueCatorce

December 20, 2025

5  out of  5
rating by RoqueCatorce
"Alex great guy help me out with everything i needed for my insurance"
We responded:
"Thank you for the five star review of our office!"
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Adrain Moffett

December 10, 2025

5  out of  5
rating by Adrain Moffett
"I was a State Farm customer with the same agent for over 25 years and left State Farm approximately 3 years ago. I received a random call from a State Farm agent name Jake... Yep it was Jake but not the State Farm Jake. 😂 However Jake and i talked and I explained to him why i had moved on but kept his number ultimately calling him back several months later for a quote. My wife and I ended up switching our homeowners and auto policies. Two months after signing with Eric Ortega' State Farm group we received a call requesting a virtual meeting which was definitely different. Our virtual went very well and I liked the personable one on one. Today's time you rarely ever see that approach in customer service. Jake was great in bringing my wife and i back to State Farm. Eric was pleasant as well. Thank you ... Simple good customer service goes a long way."
We responded:
"Mr. Adrain, Thank you very much for the generous and well thought our review of our staff and office. We are very thankful for you and your families business and hope to serve you for years to come!"
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Diana Glanco

December 2, 2025

5  out of  5
rating by Diana Glanco
"Kyle was helpful and easy to understand. He answered my questions and issued the policy in a timely manner."
We responded:
"Thank you for your positive feedback! We’re glad to hear that Kyle was helpful, clear, and responsive throughout the process. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. "
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Jessy Stout

December 2, 2025

5  out of  5
rating by Jessy Stout
"Awesome experience switching over to State Farm. Kyle was great in explaining in detail all savings and insurance options for what I needed and more."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kyle was able to provide clear explanations and help you find the best options for your insurance needs. We appreciate your trust in State Farm and look forward to continuing to serve you! "
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Laurie Hall

December 2, 2025

5  out of  5
rating by Laurie Hall
"Kyle and Eric were extremely helpful with getting all my products organized and my phone app set up properly! Kyle was awesome at setting me up with a renter’s policy for my rental property! Great team and very responsive!"
We responded:
"Laurie, Thank you for the great review of our office! We are happy to help you with anything in the future and hope to have you as a customer for years to come. "
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Richard Niles

December 1, 2025

5  out of  5
rating by Richard Niles
"Jake was the person that signed me up with State Farm. He was patient knowledgeable and a great sales person. He gave me a better auto insurance policy than I expected."
We responded:
"Richard, Thank you for the great review of Jake. He has helped many people around our area and does a great job in advising our customers!"
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Joy “Sunshine” Miller

November 14, 2025

5  out of  5
rating by Joy “Sunshine” Miller
"I worked with Kyle and had the best experience purchasing insurance ever!! Would definitely recommend them!!!"
We responded:
"Joy, Thank you for the five-star review of our office and Kyle specifically. We are glad you had a great experience and we hope to have you as a customer for years to come. 😊"
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yvetterz romero

November 12, 2025

5  out of  5
rating by yvetterz romero
"Kyle with SF has been very attentive and patient. I've been pretty busy but he still reminds me to sign my documents and give him a call back when I can. I really appreciate that since I do tend to forget. I am now insured with SF because of him and the great deal."
We responded:
"Yvette, Thank you for the five-star review and the kind words about Kyle and his work. He has been a great asset to our office and our customers! We look forward to having you as a customer for years to come 😊"
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Bernard T. Young

November 10, 2025

5  out of  5
rating by Bernard T. Young
"It's was a great experience meeting the owner of State Farm Agency. Eric explained our policy's very well. I'm also applauded Kyle for helping me switch back to State Farm Insurance. State Farm have taken care of us in the passed."
We responded:
"Mr. Bernard, I really enjoyed meeting with you and Mrs. Norma yesterday. I enjoy personally meeting all of our customers and not just being someone in the background that you never get to see. We look forward to serving you guys for years to come!"
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Norma Young

November 10, 2025

5  out of  5
rating by Norma Young
"Eric was very personalble with us and informative happy to be back with State farm only because he made it possible"
We responded:
"Thank you for the five-star review! We look forward to helping you guys every chance we get!"
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Zach Balderrama

November 5, 2025

5  out of  5
rating by Zach Balderrama
"I submitted an inquiry through the State Farm website about needing to change my policy from the state I moved from to Texas. Immediately the next day the team reached out to me. They were receptive and very timely with everything. They were easy to work with and also very helpful. After everything went through, they reached out again to ensure everything was set up correctly and I felt good about the process. Having a great customer experience sometimes is a lost art, and this team nailed it !!"
We responded:
"Zach! Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our team was able to assist you promptly and make the process of updating your policy seamless and stress-free. Providing excellent customer service is very important to us, and it’s wonderful to know that we hit the mark for you. Please don’t hesitate to reach out if you need anything else in the future—we’re here to help! "
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Jude Chi

November 4, 2025

5  out of  5
rating by Jude Chi
"Time was taken to explain the benefits & other potential coverages if needed in addition to answering questions I had."
We responded:
"Jude, Thank you for your feedback! We’re glad to hear that our team took the time to thoroughly explain the benefits and additional coverage options to you. It’s important to us that our clients feel informed and confident about their insurance choices. If you have any more questions or need further assistance, please don’t hesitate to reach out! "
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Ben Allen

October 31, 2025

5  out of  5
rating by Ben Allen
"The team was very nice and easy to work with. I spoke with Kyle about auto and renters insurance and he helped me understand everything I need to know. Would recommend this office to anyone who has any insurance needs."
We responded:
"Thank you for your kind words and recommendation! We’re delighted to hear that Kyle was able to assist you and make the process clear and easy to understand. Your satisfaction means a lot to us, and we’re always here to help with any of your insurance needs. We appreciate your trust in our office! "
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Bronson Balzac

October 30, 2025

5  out of  5
rating by Bronson Balzac
"With even a cursory interaction, Eric’s team, especially Kyle Patrick were extremely helpful and offered information and alternatives readily. The team seems committed to giving a customer the best opportunity to fit their own lifestyle needs."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that our team, and especially Kyle, were able to provide helpful information and alternatives to support your lifestyle needs. Our goal is always to offer personalized and attentive service, and your feedback means a lot to us. We look forward to continuing to assist you in the future! "
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Tlakely Balderas

October 29, 2025

5  out of  5
rating by Tlakely Balderas
"Today I had a great experience with the team. Everyone very nice and helpful. I have already recommended the office to my family."
We responded:
"Thank you for the five-star review of our office! We enjoyed working with you and hope to serve your family as well!"
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Liam Hill

October 29, 2025

5  out of  5
rating by Liam Hill
"Kyle Patrick helped a ton made everything very easy to understand and was very trustworthy. He upholds good values and is very quick at responding whenever I have a question. Very satisfied!"
We responded:
"Liam, Thank you for the review of our office, and Kyle specifically. We are happy you had a great experience and look forward to serving you in the future! "
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Jack Colamarino

October 29, 2025

5  out of  5
rating by Jack Colamarino
"Kyle Patrick was very helpful! He helped my roomate and I save money on my renters insurance. Very pleased with the experience."
We responded:
"Jack, Thank you for the five-star review. We are happy to serve you and your roommate and glad you got to experience Kyle's expertise!"
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Kristyn Delgado

October 29, 2025

5  out of  5
rating by Kristyn Delgado
"Spoke to Kyle Patrick regarding renters insurance, and he was very professional ! Loved the quick turn around in signing on. Would highly recommend to anyone looking for life, car, renters etc. insurance. Definitely beats prices of competitors and has a quick process."
We responded:
"Kristyn, Thank you for your thoughtful review of Kyle and our office. We are happy to hear that you enjoyed your experience and look forward to serving you for years to come! 😊"
Profile photo of Kyle Patrick

Kyle Patrick

October 29, 2025

5  out of  5
rating by Kyle Patrick
"Eric and his office were very easy to work with. They made everything easy to understand. Very smooth and easy process with them!"
We responded:
"Thank you for the review of our office. We look forward to having a relationship with you for years to come! 😊"
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Barney Hill

October 23, 2025

5  out of  5
rating by Barney Hill
"Kyle was very professional and good with working with us. Explained everything where we could understand, which made a big difference. Thank you so much, Kyle."
We responded:
"Barney, Thank you for the five-star review and kind words about Kyle. We are happy to serve you and glad you got to experience Kyle and his expertise and professionalism!"
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Tarasi Mosby

October 20, 2025

5  out of  5
rating by Tarasi Mosby
"Eric was very helpful he made sure I understand everything what I was signing up for"
We responded:
"Tarasi, Thank you for the five-star review. We are grateful for your business!"
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Abby E

October 3, 2025

5  out of  5
rating by Abby E
"I had a great experience with Jake! Offered me competitive rate with high quality customer service."
We responded:
"Abby, Thank you for the five star review! We are glad you had a great experience with Jake and we hope to serve you for a long time!"
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Gary Adair

October 2, 2025

5  out of  5
rating by Gary Adair
"Kyle did a great job on getting me a great price and great coverage."
We responded:
"Gary, Thank you for the five star review! We are glad that you had a great experience with our office, and with Kyle in particular. "
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Sofia Corona

October 1, 2025

5  out of  5
rating by Sofia Corona
"They were really great at answering all questions and explaining everything also tried to get the best price for what I needed. Great customer service!"
We responded:
"Sofia, Thank you for the five star review! We really enjoyed working with you and hope to have you as a customer for years to come. "